Smart Appliances & Professional Equipment

User experience for machines and equipment used daily in professional and operational environments.

Smart appliances UX

Professional equipment UX

Ergonomics & repetitive use

Safety & reliability

Service & maintenance

Designing for Smart Appliances & Professional equipment

Designing for smart appliances and professional equipment means balancing usability, reliability and efficiency in real operational conditions. Interfaces are shaped by frequent use, physical interaction and strict constraints tied to production, safety and maintenance.

New connected products

Defining interaction models and constraints before hardware and software decisions are locked in.

Evolving or legacy interfaces

Rethinking existing HMIs as functionality grows, changes or needs to be simplified.

Physical and digital alignment

Aligning physical controls, on-device interfaces and companion apps around shared logic.

Ergonomics and repetitive use

Designing interactions that account for posture, reach, muscle memory and frequent actions.

Cross-functional development

Supporting products shaped by multiple teams without a single owner of the end-to-end experience.

New connected products

Defining interaction models and constraints before hardware and software decisions are locked in.

Evolving or legacy interfaces

Rethinking existing HMIs as functionality grows, changes or needs to be simplified.

Physical and digital alignment

Aligning physical controls, on-device interfaces and companion apps around shared logic.

Ergonomics and repetitive use

Designing interactions that account for posture, reach, muscle memory and frequent actions.

Cross-functional development

Supporting products shaped by multiple teams without a single owner of the end-to-end experience.

A system-level perspective

Design decisions in smart appliances and professional equipment often extend beyond a single interface. Machines, embedded software and operational workflows are closely connected, making a system-level view essential to keep interactions consistent over time.

Machine behavior & interaction

Designing interactions around machine logic, states and feedback.

Service & Maintenance

Design decisions that affect setup, service operations and long-term maintenance.

Operational Workflows

Interfaces used within daily routines, procedures and time-critical operations.

Safety & Compliance

Constraints and requirements that influence interaction design in regulated environments.

Product Families

Consistency across multiple machines, models or generations.

Machine behavior & interaction

Designing interactions around machine logic, states and feedback.

Service & Maintenance

Design decisions that affect setup, service operations and long-term maintenance.

Operational Workflows

Interfaces used within daily routines, procedures and time-critical operations.

Safety & Compliance

Constraints and requirements that influence interaction design in regulated environments.

Product Families

Consistency across multiple machines, models or generations.

A practical way to start

Reviewing existing interfaces, usage patterns and constraints helps clarify what to keep, what to evolve and where to focus next.

Your product may touch more than one area

Products like these often combine multiple contexts, spanning physical interfaces, connected services and supporting software, rather than fitting into a single, clearly defined category.

Connected products & HMI

UX & UI design for products combining physical interfaces, embedded systems and connectivity.

Companion apps & dashboards

Apps and dashboards extending product interaction beyond the physical device.

B2B platforms & SaaS

Complex platforms designed to support multi-role workflows and scalable systems.

Not sure where to start?

A short conversation is often enough to understand which areas are most relevant for your product, and how they connect across physical and digital touchpoints.